Cookies

• How do I turn on cookies?
• What if I don't want to accept a cookie?

A cookie is a packet of data containing information that intermittently travels between your computer and us. When you log onto our Web site, your browser will be asked to accept a cookie—a small string of text that has a session identification number. We use the cookie as a session management method, and only people with a valid cookie in their browser can do business on our pages. Anyone without the ability to accept a cookie will be directed to this page.

As stated, the cookie has a session identification number, but this is not your EFILE number or password. That means that someone examining your cookie would not be able to sign on to the Web site as you. Our cookies are not disk-resident. They're stored in the browser only for the extent of the session.

Your session will expire after 15 minutes of inactivity. If your session expires, you have to log on again to verify your identity.

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How do I turn on cookies?

To access our transmission Web site, you need to turn on cookies. This is something you must do through the software on your computer. All browsers are configured a little differently, so you should check the Internet options within your browser software to enable cookies.

If you are using Internet Explorer version 6.x, click:

• "Tools"
• "Internet Options"
• "Privacy" and move the slider to Medium or Lower

If you are using Netscape version 7.x, click:

• "Edit"
• "Preferences"
• "Privacy & Security" and accept cookies

What if I don't want to accept a cookie?

Currently, we have no alternative session management method for those of you who prefer not to accept browser cookies. If you don't accept the cookie, you won't be able to send your clients' income tax returns to us over the Internet.